Should my company have an app?

Mobile App Business Web Needs

One would think creating an app would be a no-brainer, but is it? What thoughts and considerations should be given before making this decision? How can the soon to be created app be properly utilized to fulfill business goals and objectives? People like Nick D’Aloisio selling their app to Yahoo for $30 … Continue reading

Sometimes you can’t talk sense to crazy

People will believe what they want to believe, even if they know the contrary to be true. Terry Goodkind’s masterpiece Wizards First Rule clearly explains a concept that should be common sense. But common sense is not common, and after this life changing revelation marinated a little, I realized there … Continue reading

What you are saying is not always what other people hear

Communicating Business Web Needs

Remember the old game telephone? Why does the message get distorted as it passes from person to person. Different studies show that the average american can say between 100 – 180 words per minute. The extension course at missouri.edu  claims the average american speaks at a rate of about 125 … Continue reading

Should your company invest in products like Salesforce and Netsuite

Business Web Needs CRM

As companies grow, A CRM( Customer Relationship Management System ) becomes necessary. Proper customer service requires work. Knowing when contact information changes, why individuals or groups are using your services or products, what demographics they fall under, notes on previous communications or promises can become an overwhelming and complex issue. Systems like Salesforce … Continue reading

If you don’t know what business to start

John Chow Business Web Needs

Here is a great video if you have no idea where to start. John Chow have proven that it is possible to be successful even if you have no special connections, or money. Something as simple as blogging and developing your own market can be the first step. This video … Continue reading

Learn from the competition

Competitor Alliances Business Web Needs

“Never hate your enemies, it affects your judgement”.  Words of wisdom Michael Corleone gave his hot blooded nephew in the Godfather 3 apply as much to us as to Vincent.  Emotion and human nature influence us to develop competition.  A more beneficial approach is to look at other companies as mentors. … Continue reading

Delivering your product

Shipping Business Web Needs

Isn’t it frustrating that customers actually want the products or services they ordered right after they click the purchase button.  Don’t they understand how much time it takes to find the product in the garage or warehouse?  Isn’t it obvious the product doesn’t package itself.  The pickup for UPS or … Continue reading

Customer Retention

Customer Retention Business Web Needs

Why does Best Buy, Barnes and Nobles, Staples, and Regal movie theaters offer a rewards program.  Isn’t it weird that Vons requires you to register an email address to get discounts and not require you to purchase the discount card?  How do the Casinos make money when they give you … Continue reading

Products and Services

Products Business Web Needs

Locating products or services is a skill.  Many people have a problem determining what to sell when they think about starting a business.  Here are some important questions to ask: What would you like to sell? What benefit do you want to provide to people? What are you interested in? … Continue reading